Account Manager - Gift Cards
- Hybrid working with regular visits to Luton office
- Leading global travel brand
- £35-45k + bonus & excellent market leading benefits including subsidised travel/holidays
Are you a gift card / gift voucher professional who's seeking an exciting new role?
Our client is a leading travel company, with a fantastic brand reputation and an extensive product portfolio including tour operators, cruise & airline sectors to their global business. A unique opportunity has now arisen to join the business within the gift card space, supporting the Senior Commercial Manager in the implementation, supplier management and sales/marketing promotion of a refreshed gift card offering.
Working closely with the wider commercial teams, your role will involve:
- dealing closely with the new gift card supplier, managing day to day queries & building up a great relationship
- work with your team to help drive & support gift voucher purchases and redemptions
- create account plans and attend monthly supplier review meetings
- helping implement a new voucher solution, though excellent organisation and operational support
- research customer & competitor trends, analysing pain points & opportunities
- work closely with sales & marketing teams in different regions to ensure sales promotion for gift cards is effective & compliant
Our ideal candidate would be able to chat to us about the following skills & experiences:
- commercial focus, with great organisational / planning & communication skills
- previous experience of / exposure to the gift card / gift voucher market would be a huge bonus in this role
- supplier management (including performance reviews) would be great to see
- able to build great working relationships
- passionate about doing a great job & delivering results - motivated, self-managed and able to demonstrate initiative
- account management, supplier management, project, implementation, marketing - a role in any of these spaces would be beneficial experience
- although we are a travel brand, we have plenty of travel experts here already - so this isn't essential experience - if you have it, great, but we are more interested in finding a candidate from the gift card space who can bring their value to our team!