ATM Channel Specialist

Company UMB Bank
Reference 462418809
Sector Other
Town/City Missouri
Locations Missouri , USA
Job Type Permanent
Date Posted 6th Jul


Job Description

What You'll Do:
Job duties include the following:
- Responsible for working with and maintaining ATM vendor relationships, working with internal partners and external vendors.
- Assist with ATM operational processes and service quality.
- Provide input and advice on system functionality matters and enhancements.
- Assist overall with the internal operations of the ATM department.
- Prepare cash forecasting, handle cash related matters, audit accounts/transactions, and ensure compliance with regulatory requirements.
- Compiles and prepares reports on operation functions. Resolves the more complex work issues or refers them to a higher level.
- Coordinates activities with other appropriate work units.
- Keeps informed of changes which will affect the work unit and makes recommendations, adjustments as necessary.
- Assist in the development and implementation of cross-channel efficiencies. Other duties as assigned.
- Assist in Recommendations to strengthen the performance of UMBs ATM Fleet based on the evaluation of data, identification of metrics, determination of goals and the priority on providing an Amazing Member Experience
- Other duties as assigned.

Who You Are:
- 5+ years ATM related experience
- 5+ years vendor management experience
- 5+ years project management experience

Preferred Requirements:
- 5+ years of bank experience with emphasis in ATM Operations, Bank Operations, or other bank channels.

In this Role, You will Need:
- Demonstrates knowledge and proficiency in ATM operations
- Demonstrates knowledge and understanding of ATM processing and functionality to include hardware and software related issues
- Demonstrates proficiency of applicable Computer skills
- Demonstrates Proficient with Microsoft Office
- Demonstrates advance skills with Excel
- Demonstrates strong customer service skills

906 Grand Blvd

Kansas City


Full Time

Work Schedule:
Monday-Friday: 8:00am-5:00pm

Division Name:
Personal Banking

We strive to deliver the unparalleled customer experience, and show customers they can count on more from UMB. The same is true for our associates. You can count on more benefits, more training, more support, and more opportunity!

What you'll get:
Unique Benefit Programs : We offer a great benefits package including several unique programs like an incentive-based wellness program, parental leave, adoption assistance and health care for you, your spouse or domestic partner, your dependents and even your pets!!
Professional Development:We provide our associates with the tools they need to support their career goals - including training, tuition reimbursement and career guidance.
Community Involvement: Giving back is a big part of who we are! We support several great causes throughout the UMB footprint. We even offer Volunteer Time Off, which allows associates to dedicate 16 hours a year to a worthy cause of their choice.
Culture of Diversity and Inclusion:We are committed to building a strong UMB by hiring talented, high-performing associates with diverse backgrounds. Maybe you simply want to work at a company where you have a voice and an opportunity to share your unique ideas.

Please visit us at to view a list of all available opportunities. UMB is an Equal Opportunity Employer. Principals only. No 3rd parties or agencies, please.

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