Business Analytics Manager

Company Redwood Credit Union
Reference 419590216
Sector Consultancy
Town/City California
Locations California , USA
Job Type Permanent
Date Posted 17th May


Job Description

Are you passionate about designing, creating, leading and maintaining the strategic vision of business analytics? Wanting to work at a place that refers to "Service" as a daily motto and mission? Look no further: Redwood Credit Union is looking for a Business Analytics Manager that wants something more!

As the Business Analytics Manager, you are responsible for a variety of tasks which would include:
  • Planning and conducting in-depth analyses on a variety of comprehensive business issues and prepares result summaries and recommendations.
  • Responsible for providing the analytic support across a number of key business areas including Lending, Marketing, Payments, Member Experience and Financial Assistance.
  • Developing predictive models and what-if analysis tool(s) and reports for risk monitoring and market intelligence and segmentation.
  • Resolving problems through analysis of data, identification of root cause(s), evaluation of options, rendering of decisions and implementation of action.
  • Planning and managing implementation of complex reporting and analysis projects ensuring execution and an elevated level of follow through.
  • Spearheading effective interface with other RCU departments by directing/serving on committees.
  • Preparing monthly reports and analysis designed to keep the Chief Lending Officer and Senior Leadership Team up to date.
  • Implementing process improvements for department procedures and policies.
  • Assuring compliance with budget by monitoring activities and reporting deviations.
  • Supervising staff: goals, training, resources, support, feedback, and accountability.
  • Promoting employee contributions and job satisfaction by providing development opportunities, a cooperative working environment, and strengthening working relationships.
Why should you be interested in becoming part of the team? Well, we've got more awards than we can fit on the shelf, including:
  • Healthiest Credit Unions in the USA, rated by Glatt Consulting
  • Voted Best Places to Work in the North Bay 12 years in a row
  • Rated Superior in Service by more than 90% of Members, surveyed by SF Gate
  • World-class employee engagement scores
Required Skills

Knowledge, Skills and Abilities:
  • Excellent database, spreadsheet, mathematical and analytical skills required.
  • Advanced knowledge and proficiency of various software programs including: Excel, Word, PowerPoint, and Databases.
  • Technical proficiency in SAS, SQL, Access and decision tree software preferred.
  • Sound knowledge of database architecture and relational databases.
  • Experience with depository financial institution financial modeling and forecasting and analysis of line of business profitability is preferred.
  • Ability to analyze problems and opportunities, identify and evaluate alternatives, and develop sound, effective approaches.
  • Ability to plan, implement, and evaluate the achievement of goals, objectives, and work plans.
  • Ability to establish and maintain effective working relationship with a diverse group of people including Board Members, regulators, members, employees, attorneys, vendors, and other parties.
  • Ability to travel 20% of time. Work environment is indoors, majority of the time is spent sitting at a desk.
Supervisory Responsibilities:
  • 1 Senior Business Intelligence Analyst
  • 2 to 3 Business Intelligence Analysts
Required Experience


Qualified candidates will have a combination of education and experience equivalent to:
  • Bachelor's degree in Information Systems Management, Engineering, Mathematics or a closely related field.
  • A minimum of five years' of experience in managing a data-centric department.
  • Experience in depository financial institution processes and procedures or similar experience is preferred.
Service ~ Trust ~ People ~ Cooperation

We are an Equal Opportunity Employer


Job Location
Santa Rosa, US-CA

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