E-Commerce Associate

Company Bond No. 9 New York
Reference 443323222
Sector Sales
Town/City New York
Locations New York , USA
Job Type Permanent
Date Posted 10th Jun

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Job Description

Job Description

Requirements & Job Duties:

  • Manages e-commerce order processing and fulfillment
  • Monitor and investigate all orders to minimize fraud
  • Communicate with a number of teams both internal and external, 3rd party warehouse and website host
  • Provide exceptional customer service via phone and email, including taking orders, troubleshooting web problems, and resolving customer issues
  • Process orders from the website to the fulfillment stage
  • Assist in website updates such as uploading images, copy, and promotions

Job Requirements:

  • Advanced Excel experience
  • Strong anticipation skills and forward thinking
  • Excellent communication skills
  • Able to interact at all levels with internal and external personnel
  • Deadline/task orientated with a great sense of urgency
  • High energy
  • Proactive, requiring little direction, takes responsibility
  • Detail orientated, organized and structured
  • Strong Follow-up skills
  • Skilled with Microsoft Office
  • Experience in the Beauty Industry is a plus

Company Description
The Bond No. 9 collection of women's, men's, and unisex eaux de parfum- has a dual mission: To restore artistry to perfumery, and to mark every New York neighborhood with a scent of its own. Each fragrance represents a specific downtown, midtown, or uptown locale or a city-wide sensibility.

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