E-Commerce Category Manager


Company Spectrum Diversified Designs LLC
Reference 403597580
Sector Sales
Town/City Ohio
Locations Ohio , USA
Job Type Permanent
Date Posted 3rd May

Filled

Job Description


Job Description

Summary:

The eCommerce Category Manager is responsible for collaborating with cross-functional partners to manage all aspects of the eCommerce business including, business planning, content strategy and development, promotional campaigns and other online marketing, website design, customer service, web analytics and web technologies. Responsible for mining, analyzing and preparing data to understand customer trends & behavior, improve sales & marketing efforts and optimize strategy for key E-commerce customers. E-commerce day-to-day management for Amazon and others as required.

Duties and Responsibilities:

  • Create, measure, analyze, implement and report on all key performance indicators (POS and sales data, customer pricing and margins, planned or potential programs).
  • Identify opportunities via data driven insights and trends and develop actionable strategy and plans
  • Daily Amazon administrative support including assistance with reporting, 3rd party monitoring, product listing/photo maintenance, among other tasks
  • Develop and execute promotions and AMS in coordination with sales/marketing teams
  • Analyze performance of product and marketing investments with key E-commerce accounts to determine impact and ROI
  • Utilize ERP system to estimate forecasting in collaboration with purchasing/inventory teams and run reporting
  • Develop and execute performance dashboards/reports as well as perform ad hoc and recurring analyses
  • Monitor and manage customer reviews, effectively resolving customer service issues
  • Support day-to-day E-commerce event management
  • Manage UX of the company's consumer-facing E-commerce website including site navigation, content development, checkout funnel and promotional campaigns
  • Develop and oversee the effective planning, QA and execution of content across all online E-commerce platforms
  • Manage all aspects of web analytics related to E-commerce and communicate relevant information to team members, executive leadership and cross-functional partners
  • Identify opportunities via data driven insights and trends and develop actionable recommendations

Qualifications:

  • 3+ years experience with B2B E-commerce platforms and leading E-commerce retailers including Amazon
  • Sophisticated understanding of web analytics tools (Amazon Retail Analytics, Google Analytics, etc.) and E-commerce reporting
  • Outstanding analytical skills, strong experience interpreting test results & drawing conclusions
  • Ability to generate and implement new sales and marketing initiatives to increase E-commerce sales and profitability
  • Identify new areas of E-commerce opportunity beyond current organizational thinking
  • Superior organizational/project management skills - ability to work on multiple projects
  • Ability to meet deadlines consistently and work effectively under pressure. Good follow-up skills.
  • Demonstrated strong business judgment and decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives
  • BA/BS - required
Company Description
Our Company

Spectrum Diversified Designs, located in Streetsboro, Ohio with satellite office in Seattle, WA is a major international brand and one of the leading design firms in the housewares industry. Spectrum has committed itself to providing consumers innovative storage, organization, and kitchen solutions while offering the best in service, quality and value.
 

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