e-Commerce Operations Internship (full-time

Reference 14152
Sector Retail Banking
Town/City New York
Locations New York , USA
Job Type Permanent
Date Posted 1st Jun


Job Description

HUGO BOSS is one of the leading premium fashion and lifestyle companies with around 14,000 employees worldwide. We work on innovative projects with passion and enthusiasm and create space for a variety of working methods. We give you the opportunity to support our digital transformation and create new impetus - because to create something extraordinary, we must explore new paths together. Join our team and shape your personal future at HUGO BOSS! Find out: e-Commerce Operations Internship (full-time Internship) HUGO BOSS Fashions, Inc. | New York City | United States | Full-time What you can expect:
We are looking for a motivated and proactive intern to join the e-Commerce Operations team of the U.S. corporate office in New York from August 2018 for at least 6 months. As an e-Commerce Operations Intern, you will support all eCommerce operational tasks including but not limited to online QA, tracking site metrics, providing brand benchmarking and assisting with eCommerce special projects. The internship is unpaid. HUGO BOSS Fashions, Inc. is an Equal Employment/Affirmative Action Employer (M/F/D/V).
Please submit your application before June 4th, 2018.

Onsite Content QA: assist with daily quality assurance maintenance with both product details and order flow as well as competitive site benchmarking.
Pulling site analytics data for daily/weekly tracking and reporting on key metrics.
Assisting with customer issues and marking customer complaint emails for escalation.
Organizing and logging customer defective goods and assisting with the placing and shipping of new replacement orders.
Special Projects: facilitate all business development projects for the department (i.e. analyzing site speed data and comparing to industry averages, bench marking Omni-channel offerings amongst competitors, researching checkout flows/payment options/special services amongst competitors, etc.). Provide competitive analysis and a detailed services for each service provider, making sure to adequately match the business requirements and outline all implications for change

Your profile:

Interest and knowledge of the online retail industry
Highly organized and proactive with strong attention to detail
Must be able to work independently/take initiative
Excellent verbal/written communication skills
Ability to remain fully engaged in a busy office environment
Excellent team working skills with the ability to manage cross-functional relationships across multiple levels and global divisions
Proficient in all Microsoft Office programs
Strong Microsoft Excel skills with experience using pivot tables, v-lookups, sumifs, and additional formulas a plus.

Your benefits:

Intern with a renowned brand in one of the most diverse and dynamic cities of the world: New York
Collect unique practical experience in a global fashion & lifestyle player
Get insights into all areas of the organization through our Lunch & Learn sessions
Get a look behind the scenes of HUGO BOSS, show how quickly you can learn and apply your knowledge
Expand your professional & personal network through truly international exposure
Learn on the job, from your team and our executives while enjoying one of the best views of the city from the 48th floor

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