E-Commerce Specialist B2B


Company OCEANSTAR DESIGN GROUP INC.
Reference 418536853
Sector IT/Technical
Town/City California
Locations California , USA
Job Type Permanent
Date Posted 16th May

Filled

Job Description


Job Description

About the Company:

Oceanstar Design Group Inc. (Oceanstar) is located in Pomona, California. We are a manufacturer and distributor of kitchen and home storage housewares. Oceanstar provides products to consumers through retail and authorized distribution channels. Our products may be found in many major North American retailers.

Job Description:

Oceanstar Design Group Inc. is a manufacturer and distributor of kitchen and home storage housewares. We are looking for self-motivated candidates to join our team. The E-commerce Specialist maintains and manages dot com, retail accounts as well consumer account. You will provide excellent customer service by communicating with buyers to update websites, pricing and products. Some of your key duties will include cold calling, coordinating shipments, tracking sales, and generating inventory reports and other reports as needed.

Job Duties and Responsibilities

  • Make calls to new customer, identify and develop new partnership.
  • Communicate with customers via phone, fax, email
  • Processing Order for B2B and B2C customer
  • Coordinates directly with Amazon vendor central, seller central, FBA, amazon UK, amazon EU Amazon IT, Walmart, other major retailers, Shopify and 3rd party marketplace on getting product setup on their flat form, this includes filling out template, verifying accuracy on the template, uploading, updating and ensure general consistency of website etc ???
  • Consistently monitoring accuracy of product content, product availability status etc..
  • Coordinates with retailers on promotion, marketing, calculate pricing, profit and plan inventory forecast for each retailer and sell products to existing and prospective customers.
  • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
  • Monitoring copyright and brand infringement and notifying violating party.
  • Increase sale volume for each customer
  • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
  • Keep update of best practices and promotional trends.
  • Oversee quotation and proposal submittals for new and existing customers. Ensure proposals are accurately and timely prepared and followed up.
  • Work collaboratively with a team to drive revenue growth with new and existing customers
  • Develop strategies to improve sales including content layout, customer programs, personalization, SEO (Search Engine Optimization) social promotion, mobile, affiliate marketing, retargeting etc.
  • Supports in the management of the ecommerce annual roadmap and generates new ideas to grow business.
  • Monitor and Analyze visits, conversation rate, ROI, cost analysis, return rate, etc
  • Promotions tracking and coordination: report as necessary account specific promotional plans in a timely and effective manner.
  • Pull and scrub reports from marketplaces, translate findings into insights and actionable growth tactics
  • AR for specific accounts
  • Other job duties as assigned by management

Skills/Qualifications

  • Must be willing to learn and must be self-motivated.
  • BS/BA degree or equivalent preferred.
  • Minimum of 2 year of experience in online e-commerce merchandising environment preferred.
  • Experience with managing B2B and B2C business.
  • Strong computer skills, including Microsoft office, internet, email etc..
  • Excellent knowledge of MS Office program, Google Drive.
  • Excellent Knowledge of Excel program and formula and function, VBA ex. Vlookup,
  • Must have strong communication, written skills and organizational skills.
  • Able to work independently with some supervision
  • Excellent problem solving and analytical skills; detail oriented.
  • Ability to calculate figures and amounts such as discounts, percentage, rate and conversions.
  • Ability to manage multiple tasks in a fast -paced environment.
  • Knowledge in Quickbooks and E-commerce field is a plus
  • Knowledge in Photoshop, illustrator.
  • Must be able to pass a drug/alcohol screening, criminal background check
  • Bilingual (English and Chinese) preferred
Company Description
Oceanstar Design Group Inc. (Oceanstar) is located in Pomona, California. We are a manufacturer and distributor of kitchen and home storage housewares. Oceanstar provides products to consumers through retail and authorized distribution channels. Our products may be found in many major North American retailers.
 

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