EMV Product Manager

Reference VAC-7590
Sector Business Operations, Card payment schemes/systems, Chip/EMV
Salary, Benefits & OTE Excellent basic plus benefits and bonus
Town/City Brighton / Hove
Locations UK, East Sussex, South East England
Job Type Permanent
Date Posted 20th Jul

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Job Description

A global, leading payment card provider is seeking an EMV Product Manager to focus on developing chip related payment capabilities

Responsibilities include:

• Define and maintain the product strategy and roadmap for chip related capabilities
• Define EMV roadmap, input into Chip product strategy and overall network strategy team
• Understand customer satisfaction and needs for EMV, prioritize and deliver improvement to drive customer satisfaction
• Partner with the Industry Engagement & Regulation and the Product Deployment teams to understand EMV product needs, provide input into industry forums, address product issues/experience gaps and provide support to teams leading product rollout
• Gain alignment with key internal stakeholders and ensure their prioritization and delivery of changes needed for EMV
• Ensuring EMV product is aligned with relevant regulation as well as the business needs of key internal and external partners
• Define customer user stories and customer experience requirements for EMV related enhancements
• Partner with teams to ensure the product build and delivery meets the desired customer experience
• Produce technical requirements for the update of relevant materials such as user guides, technical manuals, network policy manuals, etc
• Define and analyse product performance (e.g., dashboards, trigger reporting)
• Interact with and represent the organisation on external industry bodies / working groups
• Effectively manage Chip vendors and other third party stakeholders
• Employ structured project management principles in creating and managing project tasks, resources and budgets

Required skills:
• Undergraduate degree and/or experience in EMV and the Payments Industry
• Deep technical and commercial knowledge of EMV in the Payments/Acquiring industry including Terminal / Certification environment
• Ability to provide structure and lead cross-functional team collaboration to drive results in a fast paced, multi partner environment with constant change
• Strong ability to solve problems, grasp technical concepts and apply them to business issues and vice versa
• Proven product and project management skills – ability to drive results through others and track record of creating substantive products and features
• Strong conceptual and analytical skills
• Excellent written and oral communication skills


Recruiter Details

Recruiter: www.cardandpaymentjobs.com
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