Fintech - Account Manager (Retail Finance)


Company Corporate Recruitment Solutions
Reference 417599252
Sector Other
Town/City London
Locations UK, London
Job Type Freelance/Supply
Date Posted 16th May

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Job Description


DESCRIPTION - Fintech - Account Manager (Retail Finance)

Currently recruiting in London

My client is a fast-growing Fintech that is a technology platform for retailers, banks and payment companies that want to offer end-consumers the option to pay for anything in monthly instalments, in-store and online. Retailers that offer instant finance at the point of sale attract more customers, increase average order values and increase conversion rates. They have a great product, and a great team.

Key Accountabilities of the Fintech - Account Manager (Retail Finance)

  • Be the customer champion, driving business growth through adoption of the product within a portfolio of customers
  • Build and maintain strong, long-lasting relationships with existing merchants
  • Pro-actively guide customers through the process and ensure you exceed their expectations, effectively addressing customer concerns and issues
  • Identify upsell - cross sell opportunities within to achieve moderate growth (8%)

Requirements for the Fintech - Account Manager (Retail Finance)

  • Proven customer relationship management experience within financial services
  • Strong business acumen
  • Strong communication & listening skills with an excellent telephone manner and a passion for delighting customers
  • Be proactive, motivated, and metrics-driven
  • Good experience in explaining complex products and services to customers

This opportunity will pay a competitive salary up to £32,000 (OTE 50k)

 

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