Front Line Support Technician

Reference VAC-6568
Sector IT/Technical, Transaction Processing
Salary, Benefits & OTE Dependent on skills
Town/City Brentwood
Locations UK, East of England, Essex
Job Type Permanent
Date Posted 10th Aug

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Job Description

Front Line Support Technician
Adflex, a payment processing company in Brentwood, Essex requires full time front line support technician.
The role is varied and interesting. You will be dealing with large corporate and small UK and Global clients.
This opportunity offers excellent career progression opportunities in a fast moving market.

- Card transaction processing queries
- Provisioning of processing services
- Troubleshooting (line 1/2) developer api queries
- General product help
- Advising on payment solutions to fit customer needs / business objectives

Knowledge Required;
- Card transaction processing
- Data security and PCI DSS
- Data manipulation/analysis using in-house tools

Essential skills:
- Excellent listening and understanding skills
- Excellent at trouble-shooting
- Excellent communicator
- Self starter with a can do attitude
- Aptitude for understanding of payment and accounting business processes

Desirable skills
- Knowledge/experience of working with data (eg XML, CSV)


Recruiter Details

Recruiter: Adflex
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