Infrastructure Support Manager

Reference VAC-13569
Sector IT/Technical, Java, Payment Gateway
Salary, Benefits & OTE £Neg
Town/City Berkshire
Locations UK, Berkshire, South East England
Job Type Permanent
Date Posted 24th May

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Job Description

Technical Infrastructure Support Manager
Location: Berkshire
Type: Permanent
Salary: £Neg
POSITION: Technical Infrastructure & Customer Service Manager - Card Payments

We are leading independent payment gateway, and are currently seeking a Support Manager to join our busy team.


• Help manage our UK data centres.
• Resolve a wide range of card transaction related queries from merchants and our partners.
• Understand and adhere to PCI standards required of a Level 1 Service Provider.
• Liaise closely with all internal departments.
• Utilise ‘Saleforce’ as the monitoring tool in the role.
• Work within SLA on all calls and escalate in good time where an SLA may not be met.


• Track record in card payments processing industry.
• Current technical working knowledge of SQL, Windows, and Android (.Net and Java a plus)
• Good written and verbal communication skills in English.


• Some Android experience
• Some understanding of SSL/TLS cryptographic protocols

Recruiter Details

Recruiter: Payments Recruitment
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