IT Support Analyst

Reference VAC-7521
Sector Acquirer Services/Merchant Services, Business Operations, Card payment schemes/systems
Salary, Benefits & OTE Dependent on experience plus benefits and bonus
Town/City London
Locations UK, London
Job Type Permanent
Date Posted 10th Jun

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Job Description

IT Support Analyst

A leading supplier of integrated data, voice services and telecommunications network solutions in the global payments and financial services industry is experiencing dynamic growth and therefore hiring for new positions

The main function of this role is to manage and support key processing systems and services

Responsibilities include:

Designing policies and procedures for supporting and managing processing systems and ensuring these policies are applied consistently

Assisting with documenting, implementing and testing plans for key processing systems with Primary and Secondary responsibilities

Liaising with key Processing system suppliers as required

Resolving technical issues

Implementing supplier recommendations

Disaster Recovery of key Processing systems

Training members of the Support team

Implementing recommendations to achieve PCI requirements

System upgrades and release control

System and process documentation

System securityTrouble shooting Management

System housekeeping

Data backups and archiving

Experience needed:

ATM/PoS /EFT/Payment systems and services
Relational Database (SQL)
Postilion or similar EFT applications.
Customer & Technical Support

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