Project Manager- Diners Club International


Reference P116144
Sector Business Analysts, Card payment schemes/systems, Commercial cards
Salary, Benefits & OTE N/A
Town/City Chicago
Locations Illinois , USA
Job Type Permanent
Date Posted 17th Aug

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Job Description


*** Japanese speaking is strongly preferred***

Location flexible...



This position is responsible for boarding new participants and providing operational support to Diners Club franchises, issuers, acquirers, processors, network to network partners and software vendors in the Asian Pacific (APAC) region.

KEY SKILLS/COMPETENCIES and PROFICIENCY LEVELS: List critical skills, industry-specific, technical and interpersonal for this position. Also describe level of proficiency that is necessary with each skill, i.e., excellent written communications, and strong financial analysis skills).

1. Bachelors Degree or 5+ years of relevant work experience.

2. Demonstrated cross functional knowledge of the Payment Network Industry focusing on operations and relationship management, which results in the ability to make critical project recommendations and decisions.

3. Experience and knowledge in international payment network systems, technical and operational knowledge in authorization, clearing/settlement, and dispute process will be strongly desirable.

4. Strong project management skills with experience managing multi-faceted project throughout the entire project life cycle. Demonstrated skills in leading a group of people towards meeting a common project milestone/goal.

5. Demonstrated ability to handle multiple projects and priorities in parallel.

6. Self-motivated, demonstrated ability to work & lead teams independently with little direct supervision and flexible with working hours.

7. Strong communication skills which allow effective communication with all levels of employees, customers and management.

8. Excellent writing skills, with a demonstrated ability to create presentations, reports and persuasive papers (position papers).

9. Skills developing and delivering presentations to both internal and external audiences.

10. Ability to analyze existing processes and identify ways to automate and streamline them.

11. Experience in creating or contributing to financial reporting. This may include a financial plan, variance report or a cost/benefit analysis associated with a specific project.

12. Fluent speaking and writing in Japanese / Chinese or other foreign languages will be a plus


PRINCIPAL RESPONSIBILITIES AND DUTIES:

Percentage of Time

Essential Functions (Increment of 10%)


1. Provide day to day support for DCI franchises, agency acquirers, agency acquirer processors, International Service Establishments and ISE processors. This includes researching complex situations, and supporting the participants on all aspect of operations and managing participant operational relationships. 30


2. Support Participants through the DCI annual release process. This includes managing and coordinating certification, ensuring the Participants are in compliance with DCI network rules and regulations, and engaging the participants to support Discover and Diners Club key initiatives. 20


3. Support local Business Development teams to expand Discover and DCI Cards in Force and acceptance footprints. This includes boarding new franchises, issuers, acquirers, processors and software vendors on DCI Network, and assisting contract negotiation and Due Diligence. 30


4. Manage the DCI participants within the assigned portfolio. This includes comprehending their specific line of business, resource availability, challenges, and their full end to end transaction processing methodology. 10


5. Demonstrate knowledge as a subject matter expert to mentor others in the department. Display leadership role in executing special department initiatives. Lead the department to ensure processes/projects are well documented to meet auditing requirements. 10

Skills Required:

1. Provide day to day support for DCI franchises, agency acquirers, agency acquirer processors, International Service Establishments and ISE processors. This includes researching complex situations, and supporting the participants on all aspect of operations and managing participant operational relationships.
2. Support Participants through the DCI annual release process. This includes managing and coordinating certification, ensuring the Participants are in compliance with DCI network rules and regulations, and engaging the participants to support Discover and Diners Club key initiatives.
3. Support local Business Development teams to expand Discover and DCI Cards in Force and acceptance footprints. This includes boarding new franchises, issuers, acquirers, processors and software vendors on DCI Network, and assisting contract negotiation and Due Diligence.
4. Manage the DCI participants within the assigned portfolio. This includes comprehending their specific line of business, resource availability, challenges, and their full end to end transaction processing methodology.
5. Demonstrate knowledge as a subject matter expert to mentor others in the department. Display leadership role in executing special department initiatives. Lead the department to ensure processes/projects are well documented to meet auditing requirements.





• Promote a risk-aware culture, ensure efficient and effective risk and compliance management practices by adhering to required standards and processes.

 

Employer Details


Employer: Discover USA
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