Relationship Manager - Merchant Services

Company Direct Sales Recruiting, LLC
Reference 443255935
Sector Sales
Town/City Ontario
Locations Canada, Ontario
Job Type Permanent
Date Posted 10th Jun


Job Description

Job Description

Relationship Manager - Merchant Services

Our client is a global premier provider of transaction processing services and payment processing technologies and seeking to hire a Relationship Manager to manage a set client base. The Relationship Manager will be responsible for maintaining and growing assigned relationships, ensuring profitability, responding to client requests and taking corrective action. The role will be to work closely with the client on an ongoing basis to ensure client's satisfaction, identify up-sell and cross sell opportunities. Roll-up mentality and self-starters are needed to ensure ongoing success. Maintain client satisfaction during implementation stage and product launches.


  • Manage existing clients, maintaining relationships
  • Develop a thorough knowledge of products and pricing
  • Generate new business opportunities within client base
  • Manage client portfolios
  • Educates clients product advantages and provides ongoing information on services
  • Evaluates client's strategies to ensure products remain integrated in their processing systems
  • Identifies client issues and problems and relays them to management
  • Respond to client inquiries and requests in a timely manner
  • Instruct personnel in order to address client issues
  • Provides management with written and verbal status reports, regarding client status


  • Bachelor's Degree required
  • Min. 8+ years Sales experience within financial services, merchant sales required
  • Bilingual French preferred
  • Business acumen, documentation of sales success of overachieving goals
  • Ability to sell to C-Level executives
  • Ability to meet and exceed goal projections
  • Strong Negotiation and closing skills
  • Documentation of success of overachieving goals
  • Strong network of existing business contacts with established relationships
  • Proficient in Microsoft Office, CRM


  • Base Salary $125,000 with to $175,000
  • Travel / Expenses
  • Fantastic Training
  • Full Benefits Package

Direct Sales Recruiting, LLC, (DSR) and DirectHR are National Recruitment organizations partnering with National, Regional and Local Clients to bring qualified candidates a career and a future. DSR offers over 50 years combined Recruitment, Sales and Management experience. We are, along with our clients, an Equal Opportunity Employer and are committed to hiring and supporting a diverse workforce. A M/F/D/V


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