Senior Operations Analyst - Card Acquiring

Reference BN307
Sector Card payment schemes/systems, Operations
Salary, Benefits & OTE £45-55k + bonus + benefits
Town/City London
Locations UK, City of London, London
Job Type Permanent
Date Posted 11th Sep

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Job Description

(BN307) Senior Operations Analyst - Card Acquiring
Location: London
Type: Permanent
Salary: £45,000 - £55,000 Per Annum (+ excellent benefits & bonus)
Senior Operations Analyst, London

We are a high growth challenger bank in London and we are now looking for a Senior Operations Analyst (Card Acquiring) to join us to assist in building our card acquiring system and supporting day to day running of our acquiring services.

About You:

We believe that the best Cards Operations Analysts enjoy what they do. Candidates should first and foremost be passionate and be willing to learn the technologies and aspects they may not have been exposed to in the past whilst bringing their knowledge to an existing successful team.

Core Skills and Experience:

o Managing/Tracking Card Acquiring requirements from an Operations perspective
o Have had some exposure to or knowledge of managing UAT
o Mapping card operations procedures

Provide day to day oversight and management of all card processes including:

o Handling of Chargebacks/Disputed transactions utilising your depth of card acquiring experience
o Managing day-to-day transaction rejects / Merchant queries & building strong relationships and networks with card schemes and acquirers
o Support Fraud operational activity for Card Acquiring.
o Merchant Data Management, Blocking, Scheme reporting, Scheme rejects etc
o Card Reconciliation, Merchant Reconciliation, Card Settlement and Merchant Settlement (liaise with the Finance Team when necessary).
o Card Velocity & Parameters Amendments for Card Acquiring systems, produce any reports and management information on an as-needed basis; support the Cards Operations Team Lead and others with ad hoc requests, projects or routine duties;

In addition to your in-depth payments/card acquiring knowledge, we are looking for motivated team players who are delivery focused and can suggest solutions as to how things can be done better, as we’re always looking to improve and do things differently. It is important that you have this mind-set too.

Additional Info:
The team operates a Monday to Friday 7am - 7pm shift-working pattern

Job Types: Full-time, Permanent

Recruiter Details

Recruiter: Payments Recruitment
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