Customer Support  - IMMEDIATE START - Cambridge  based - till December 20th 2024
 
Our client is a payments company looking to hire 4 Customer Support specialists.
Initially, this is a 4-5 week contract with the possibility of one of the roles becoming permanent.
 
In this role, you will :
 

• Be the first line of support dealing with client queries
• Respond to emails
• Collect Data to verify ID

 
WHAT YOU’LL NEED:

• Ability to show initiative and work independently
• Case Management Acumen – ability to track progress
• Attention to detail
• Be polite under pressure
• The ability to communicate clearly and effectively

NICE TO HAVE:
·       Payments / Fintech experience
·       Proficient in Excel