Dependent on experience
London, United Kingdom
Acquirer Services/Merchant Services,Card payment schemes/systems,Risk,Transaction Processing,Data scientist,Fraud
Permanent | Full Time
Issuer relationship manager - data analytics, authorisation optimisation, issuer outreach, issuer optimisation
Issuer relationships, data analytics, payment authorisation, authorisation optimisation, soft declines, performance metrics, KPIs, Card Authorisation Optimisation, Risk, Fraud Management, Issuers, Data Analytics skills
Our client is a global unicorn Fintech with an innovative, fullstack payment proposition whose clients include the most cutting edge, high-profile brands in the world.
In this externally facing role you will support a key organisational initiative championed by very senior internal leaders. You will be required to engage with Issuers at all levels.
Do you have a passion for problem-solving In the authentication and authorisation payments space?
· Are you great at customer relationships ?
· Do you have Payments experience in a data intensive and performance-focused environment ?
If you want to work in a collaborative, innovative, dynamic environment this is the job for you …
As a Payment Authorisation Optimisation and Issuer Relationship expert, you will be responsible for leading Issuer engagements across Southern Europe and the Nordics. You will work closely with a variety of internal stakeholders and establish a network of strategic issuing banks, build partnerships with Issuers to raise, investigate and resolve soft declines and other payments performance discrepancies, and unearth card authorisation optimisation opportunities for merchants. Externally, you will engage with external stakeholders across forums and thought leadership venues to develop and strengthen existing and prospective merchants’ and partners’ awareness and focus on payment optimization to drive more business growth for customers.
You will be a passionate advocate for a merchant-centric approach, by taking the lead in engaging issuers and merchants, developing and refining the communication and messaging, to strengthen the company’s position as the leader in comprehensive data-driven payment solutions.
To be successful in this role, you will demonstrate an affinity for problem solving, eager to ensure that the ability to improve authorisation rates keeps up with, and supports customer growth.
You will join an ambitious team of partnership professionals, data scientists and engineers who are working together within an area of high strategic importance to the organisation.
Day to day you will :
To be a success in this role, you will need to demonstrate :