Product Manager - CHP - Cardholder Present / Instore Payments 

• Location: UK or EU Remote, some travel
• Package: £60-75k + bonus + benefits

Our client is a class leading payments company with an exceptional reputation and global reach. As such, we are excited to help them scale their Product team, by hiring a new Product Manager to focus on Cardholder Present payment services, taking responsibility for the complete process of both defining and improving the cardholder present payment solutions that we offer to our customers across retail, hospitality, cruise and travel. Your role will involve understanding the needs of the market, identifying where opportunities may arise and coming up with new ideas and innovations that can help to distinguish us from our competitors. 

The role:

• Creating and shaping the product vision, identifying a network of possible partners, and identifying region-specific requirements and market entry strategies.
• Working with our existing and new customer segments to find out how our product offering is perceived and where we can continuously improve on it.
• Creating and presenting business cases for new products and extensions to be included in our roadmap, in close collaboration with internal and external stakeholders, with support from our team of product owners.
• Defining a set of KPIs and metrics that will help us identify the success of new products at every stage of the product lifecycle.
• Working closely with our team of Product Owners on identifying release packages and increments that shape the sequence of overall development in our agile development environment.
• Being the voice of the customer internally.
• Conducting internal training, creating product documentation and supporting activities around product marketing together with our marketing team.
• Define the strategy around our standalone Android devices & support our plans for GTM strategies. 
• Work within retail, hospitality, cruise, travel, sports betting & other verticals, understanding customer needs & delivering a suitable plan for a solution. 
• Working on new product launches and building great relationships with development, marketing, sales and operations.
• Providing sales support for the sales team where needed, and assisting with RFI's and RFP's. 

All about you:

• We would love you to tell us about your 5+ years or product management experience working within payments.
• You are likely to have a proven track record of leading & delivering product launches in payments. 
• You will be creative, well organised and have strong project management skills - keeping multiple plates spinning is one of your skills!
• Some flexibility to travel to meet with customers, attend workshops or events. 
• You must have payments product experience in a CHP / instore role - this is essential to your success with us.