Senior Payments Manager
Location: Remote
Type: Permanent
Salary: £60,000 - £70,000 Per Annum (+ bonus & benefits )
Our client is a market leading household name, who offer a wide range of products across financial services, insurance and multiple other business lines. They are keen to hire a payments professional to join and lead their payments team, and take ownership of the end to end payments journey in this (largely subscription based) business. This is a fantastic opportunity to join a market leading brand in a highly visible role, with superb career opportunities.
The role:
- take ownership of the end to end payments acceptance flow - own, monitor & improve processes to maximise revenue assurance
- assume responsibility for payment related churn, as the internal SME on card & direct debit payments
- lead & manage the 4-strong payments team
- manage & lead all supplier selection & relationships, focused on improvement
- develop & improve the pay-fail rates & pay-fail processes
- work closely with the leadership team to set & manage the payment strategy, drive the change agenda
- ensure full regulatory compliance with relevant schemes & guidelines
About you:
- analytically confident, able to analyse large data sets & identify issues/trends
- highly numerate, financially accurate & a high level of commercial awareness
- proven experience in large scale payments (preferably subscription based) projects, with a background of driving operational improvement
- excellent payments industry knowledge & technical understanding of direct debit & card collections (AUDDIS, DD)
- knowledge of regulatory & legal requirements
- ability to manage and lead a team
- confident communicator, able to present and take ownership of issues