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Customer Delivery Manager

385/1361/107521

£30,000 - £40,000 Per Annum

Cambridge, United Kingdom

Card payment schemes/systems,Digital Payments & Wallets,E-wallet,FinTech,Mobile Commerce,Project/Programme Management

Permanent | Full Time

ASAP

12/11/2024

Not specified

Customer Delivery Manager
Our fast-growing fintech  client offers a range of payments services  and are seeking a dynamic and proactive Customer Delivery Manager    who is keen to grow a career in the Fintech  industry.
All training will be provided
  
  
 You will be a perfect fit  if you are enthusiastic,  highly organised and ready  to join a dynamic team at an exciting stage of growth.
You will report to the Head of Card Operations, ensuring  all day to day tasks are co-ordinated so that projects are delivered to agreed timescales and live dates 

  
Day to day you will  :
- Manage  managing plans effectively, producing status dashboards and running project meetings 

-       Liaise with external stakeholders ( including clients and card schemes)
-       Lead on project delivery initiatives with internal teams working closely with compliance, scheme, finance and integration teams
- Manage  all stakeholders of all levels of seniority, co-ordinating & motivating them to complete actions and ensuring timely delivery against plans

 
WHAT YOU’LL NEED:
Essential:
- A go – getting attitude with the ability to “get stuff done”
- Be decisive, autonomous and work well under pressure
- Be able to resolve conflicts and problem solve
- Excellent communication skills
- Excellent organisational skills including attention to detail and multitasking
- Good IT skills
NICE TO HAVE:
- Experience of using SmartSheets or another PM tool
- Fintech/Payments experience