Dependent on experience
Mainly home based - London 1-2 a week
Acquirer Services/Merchant Services,Card payment schemes/systems,Operations,POS Solutions,Data scientist
Contract | Full Time
Payments Operations Support -15 month contract Remote.
payments support, payments operation, data analyst, data scientist in the payments space
The International Client Services – Responsible for understanding and fixing technical problems raised during payment checkout at POS terminals and ecommerce websites. The role holder is accountable for working with clients by providing excellent client management & technical support in remediating acceptance issues. The clients could be Issuers, Acquirers, Processors, PSPs, GDSs, ISOs, and strategic Merchants. This would entail becoming a trusted partner of our business clients by providing premier customer service and operational consultancy along with key responsibilities in resolving complex and escalated acceptance issues. The ideal candidate has a technical mindset, customer centric view and extended experience leading acceptance remediation projects.
At a minimum, here’s what we need from you:
Ideal candidates will have come from payments support, payments operation or perhaps data analyst or data scientist in the payments space